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RESIDENT EXPERIENCE
Our company's commitment is to continuously earn your residency with us. The Customer Journey begins when you tour our Communities and ends when we satisfy our Service Commitment to you.
An exceptional resident experience begins with an internal oath to each other, embedded in our company culture. Deliver services aligned with what we expect as residents ourselves. Our entire team operates on this simple principal.
- Care for our residents and each other. Our communities are family.
- Communicate and be responsive. We are here to support and offer a seamless lifestyle living experience.
- Stay humble and understanding. We all have difficult days.
- Work and grow together. Be human...it just feels right.
- Stay honest and accountable. We make mistakes that can be corrected when we acknowledge them.
Our team is here to help. Please let us know how we are doing.
All information and visual representations are from sources deemed reliable and are furnished subject to errors, omissions, modifications, removal of listings from lease and to any changes in listing conditions including prices. Any square footage and/or dimensions set forth are approximations. LandMark Property Management, Inc. (LM) as leasing/property manager for the owner(s) will direct all inquiries to the appropriate party.
